I have rusty water. What should I do?

From time to time you may experience "rusty" water. This is usually caused by:

  • Hydrant flushing
  • Someone using a large flow of water in a short time
  • Unauthorized hydrant use
  • A water main break

This water is bacteriologically safe to drink, but unpleasant to look at. This situation can be solved by running your cold water until it clears up. Call the Water Department at 262-473-0560.

Show All Answers

1. Is there a charge for trimming my tree which is within the public road right-of-way? If you cut it down, do I pay for it?
2. What can and can’t be flushed?
3. What are the compost site hours and rules?
4. I seem to be using a lot of water. What should I do?
5. My street light is burnt out or doesn't work properly. Who takes care of it?
6. Who maintains the trees within the public road right-of-way?
7. I have rusty water. What should I do?
8. I am moving out of the city. What should I do?
9. What type of wastes can be treated at the Wastewater Utility?
10. I have a question about my utility bill. Who should I contact?
11. Is my water safe to drink?
12. What is the proper way to install a sump pump?
13. Does the city plant terrace trees?
14. When is brush chipping?
15. What do I do when there is a sewer backup in my home?