What causes discolored water or unpleasant odors?

Iron and manganese, which occur naturally in well water, can cause a rusty color. The City has pressure iron filters at the source to remove iron. It is not harmful. Run your water until it clears.

An unpleasant odor (usually described as smelling like rotten eggs) is almost always a problem with the water heater. A heating anode in the unit would be the culprit. Consult your plumber.

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1. What causes discolored water or unpleasant odors?
2. How can I avoid freeze-ups?
3. Why are the hydrants flushed?
4. Recently, my water pressure dropped or there is no water at all. What is happening?
5. Who is responsible for maintaining the sewer line to my home?
6. The valve on the street side of my water meter is leaking. Will the City repair it?
7. I am setting up my water softener. What is the hardness of Whitewater's water, and what is the iron content?
8. Planning to dig in your yard?
9. My yard has been painted with different colors. What work is being done?