News Flash

Home

Posted on: May 5, 2022

Water/Sewer Utility Bill Post Office Delivery Issue

Public Notice

May 05, 2022

Dear Water/Sewer Utility Customer:

On May 4, 2022, the Whitewater utility department discovered that this month’s utility bills have not been delivered.   We contacted the post office and were informed that due to a US Post Office error, the May 2022 utility bills are being delivered late.  Due to this discovery we are delaying the due date for this month’s utility bill until May 25, 2022.  Late fees will be applied on May 26, 2022, not May 20, 2022.

This error and the previous months error originated in the Milwaukee Office of the US Postal Service.  The first-time error with the April billing was discovered much later in the billing cycle and did not allow us to be proactive.

This month the bills were delivered to the Whitewater Post Office on the morning of April 29, 2022.  They were sent to the Milwaukee Post Office to be sorted on evening of April 29, 2022.  On the morning of May 5, 2022, the Whitewater Post Office received the bills back to be delivered (5 days later than normal).  We have contacted the Whitewater Post Office several times and they assured me that the problems have been addressed in the Milwaukee Office and this should not happen again.

If you have any questions, please feel free to contact me by phone or email. 

Sincerely,

Karen Dieter, City of Whitewater Comptroller

262-473-1382

kdieter@whitewater-wi.gov

Facebook Twitter Email

Other News in Home

Offices are closed on May 30 2022

Memorial Day Offices Closed

Posted on: May 25, 2022
Memorial Day Parade 2022

Memorial Day Parade

Posted on: May 23, 2022
Copy of Scam alert

Phone Scam Alert!

Posted on: May 19, 2022
_Press Release public works

Brush Collection Information

Posted on: May 16, 2022
Bulk Pickup 2022 2

Bulk Trash Pickup May Dates

Posted on: April 26, 2022
Parking Permits 2022-2023

Parking Permit Information

Posted on: May 3, 2022
Compost Site Open

Compost Site Open for the Season

Posted on: March 31, 2022
Cycling without Age

Fairhaven Cycling Without Age Videos

Posted on: April 8, 2022
Water Tower Update 3-15-22

Water Tower Update and Time Lapse Video

Posted on: February 15, 2022
Lakes Updates 3

Lakes Drawdown Updates

Posted on: January 17, 2022
Budget

2022-2023 Budget Information

Posted on: October 6, 2021
Whitewater Commercial Post Assessment Info 2022

2022 Assessment Information

Posted on: March 11, 2022
Gems of Whitewater

Gems of Whitewater Videos

Posted on: March 22, 2019
Follow Us Today!

Keep in Touch

Posted on: August 20, 2021
Personalize your website viewing experience with MyAccount

Website Personalization Now Available!

Posted on: August 20, 2021
Stay Connected with Notify Me

Stay connected!

Posted on: August 20, 2021