A law enforcement career is a calling, a profession like no other that requires the character, integrity and courage to be above reproach. Our standards remain equally as high for civilian personnel, as their work ethic, attention to detail, compassion and quality service is often what is reflected in a citizen’s first contact with our department. If you embrace diversity, value innovative crime prevention methods, are ethically sound, compassionate, physically fit and mentally prepared, then you may be the next candidate to become the newest member of the Whitewater Police Department.
Public Safety Dispatcher
Are you interested in an exciting, challenging and highly rewarding career in public service? Consider joining our Communications Center team by becoming a public safety dispatcher with the Whitewater Police Department (WPD). Current openings can be found on the City of Whitewater Employment page.
The communications center team promotes a cohesive work environment within the communications bureau as well as with other staff members and agencies. Our center coordinates local law enforcement responses for the Whitewater Police Department and UW-Whitewater Police Services, as well as Fire and EMS response to include the City of Whitewater and 6 surrounding townships.
As the initial point of contact, our dispatchers provide 24/7 coverage to ensure the communities emergency service needs are managed professionally and efficiently. Dispatchers record call for service information in our Computer Aided Dispatch (CAD) software and designated Patrol, Fire, and EMS response requirements are then transmitted via radio and/or computer. Providing updated information, monitoring call progression and ensuring officer safety demonstrate the vital role dispatchers play from call initiation through completion.
- High school graduate or equivalent is required, with Associated degree or higher preferred
- Three years of responsible related experience or any equivalent combination of related education and experience, that provides requisite knowledge, skills and abilities for the position
- At least 18 years of age
- Must have a legal right to work in the United States
- Must be willing to work nights, weekends, holidays and a variety of shifts
- Must be able to wear a headset for prolonged periods of time
- Must be able to remain calm in stressful situations
- Able to efficiently process and prioritize concurrent emergency and non emergency calls via phone and radio
We have a comprehensive Communications Training Program consisting of four phases. Trainees work closely with three Communications Training Officers (CTOs) utilizing a comprehensive training task list. Daily Observations Reports are prepared by the CTOs to monitor the trainee’s progress.
For more information about our Communications Center contact our department by calling 262-473-0555, option 4 or by emailing the Police Department.